What's happening at Softera right now.
Here you can read the latest news and blog posts about Softera and topics of interest in our industries — press releases, customer stories and our writers' observations on systems for waste management, broadband and energy.
How to choose an ERP/BSS solution that connects sales, billing and customer service
When sales, billing and customer service share the same data, an agent sees the whole customer relationship at a glance. This guide covers what to require from an ERP/BSS solution — and seven questions to go through before deciding.
Read the full storyAn ERP procurement is only the starting gun in a municipal waste company
An ERP procurement takes months of requirements work, competitive tendering and comparing bids. But the procurement decision alone doesn't decide whether the project succeeds — what happens during rollout does.
Read moreThree AI features that lighten the customer-service agent's day
How much of a customer-service agent's working day goes to actual customer service, and how much to logging, sorting and wording messages? Softera Horizon's AI features offer a way to turn that ratio around.
Read moreWhat an ERP overhaul looks like in the waste sector — where technology, the industry's special requirements and genuine partnership meet
Lakeuden Etappi's J360° rollout project is already well advanced. This post gathers its key observations and lessons.
Read moreNew CEO's reflections and insights on Softera — after the first two months
The first two months have been an excellent chance to get to know our business, people and customers in depth. Here are my observations on where we stand and where we're heading together.
Read moreSoftera's new CEO appointed
Antti Lapinleimu has been appointed the new CEO of Softera Oy. He starts in the role on 5 January 2026.
Read moreChange of CEO at Softera
Teemu Nyberg steps down as CEO of Softera Oy. The board has appointed Sanna Nurmesniemi as interim CEO.
Read moreSoftera's 360° ERP business expands in the waste sector!
We have signed an agreement with Lakeuden Etappi to deliver the Softera 360° operational system and the Softera Horizon customer-service system.
Read moreBanyan Software expands in the Nordics with the acquisition of Softera Oy
Banyan Software Inc., a permanent home for great enterprise software businesses, has acquired Softera Oy — its first company in the Nordic region.
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