Softera develops and maintains business support systems for customer interactions, customer management and billing. We help Finnish companies in fiber, waste management, rental housing and energy succeed in omnichannel customer service and sales.
Softera's software is the critical backbone of our customers' business: it runs orders, customer interactions, contracts and billing day after day. That's why we work for the long term, carefully and together with the customer.
Our specialities are information systems for omnichannel customer interaction and sales, and operational management. We combine deep industry expertise with solid technology. Our solutions are designed to last for years of use.
Softera's products are built to solve real business problems. Both product families evolve with customer needs, maintained by the same committed teams year after year.
A comprehensive operational system supporting order handling, contract management, billing and self-service. It flexes to the customer's processes and grows with the business.
A single-view desktop for customer service and sales. It unites phone, email and chat channels and the full customer picture — and now AI-assisted features for handling calls and interactions.
We believe well-made work stands the test of time, and that the customer benefits most when a solution is built carefully the first time. That attitude shows in our products and in Softera as a workplace.
Our employee and customer satisfaction stay excellent year after year. We don't take it for granted — we earn it through daily choices about how we treat each other and our customers.
"You're a technically minded expert. You don't need to know everything — what matters is that you're ready to look outside the box and learn new things."
You like long-term, purposeful product development. You want to see the results of your work in practice and stand proudly behind them. You believe success comes from teamwork, but you take responsibility for your own work and are motivated by achieving results.
Years in finance roles, but an interest in programming under the surface. From business graduate to coder via a recruitment programme and Savonia Code Academy.
Read the full storyFrom terminal worker to software developer via computer-science studies. From junior to someone who sets their own goals.
Read the full storyA developer who started in 2006 and today owns Softera T360°'s UI, order handling and self-service. Flexibility kept him here.
Read the full storyWe operate in three locations, and our way of working is designed so that location limits neither careers nor collaboration.
We're looking for people who want to do their work carefully, grow as professionals and see their handprint in finished products. You don't always have to find a perfectly matching opening — send an open application and let's see together whether Softera has a new job for you.
You'll find our open positions here and on our LinkedIn. We update the listing as new roles open up.
Did Softera catch your interest as an employer? Do you have skills you'd like to share with us? Send a free-form message — let's talk about whether Softera has a new job for you.