
Softera J360° is an operational system built for waste-management companies, where buildings, waste regulations and customers connect into one whole.
Waste management has its own operating environment. The law changes. Buildings' uses evolve. Customers and properties don't move in step — a customer may have one contract and three properties, one of which shares a waste collection with two neighbours.
A typical ERP builds a customer card and tries to fit reality around it. J360° does the opposite: the building is the core of data, and the customer is attached to its role.
The building is the core of data. The customer is attached to the building through roles. Waste regulations are loaded by building type, so service availability and obligations are determined automatically.
Waste regulations are loaded straight into the system by building type. Service availability and obligations are determined automatically — no Excel list to check by hand.
The building's data, use and wastewater system persist even when the resident changes. The history travels with it, and the next owner gets the right services from day one.
The single-customer model reduces duplication and gives the agent a genuine overview at first glance. You don't pull up five separate cards and try to add them up — the full picture is already in front of you.
A role-managed model keeps the data consistent even when the collection changes. A member leaves — the shared collection's continuity holds, and billing doesn't get muddled.
Property information services, credit checks, BI reporting, Suomi.fi authentication — connected out of the box. Key back-end systems are embedded as J360° views, so the user doesn't hop between tabs.
The Waste Act changes. Waste regulations change. That's predictable, which is why J360° is built as a layered structure that allows further development without tearing up the foundation.