Industry: waste management

The Waste Act is built in.

Softera J360° is an operational system built for waste-management companies, where buildings, waste regulations and customers connect into one whole.

1
customer — regardless of the number of properties
100%
of waste regulations in the system's logic
Suomi.fi
authentication and BI reporting included
The industry challenge

A generic ERP doesn't know what a shared waste collection is.

Waste management has its own operating environment. The law changes. Buildings' uses evolve. Customers and properties don't move in step — a customer may have one contract and three properties, one of which shares a waste collection with two neighbours.

A typical ERP builds a customer card and tries to fit reality around it. J360° does the opposite: the building is the core of data, and the customer is attached to its role.

The solution

J360°'s logic turns the order around.

The building is the core of data. The customer is attached to the building through roles. Waste regulations are loaded by building type, so service availability and obligations are determined automatically.

01 · The building at the core of data

Waste regulations by building type — automatically.

Waste regulations are loaded straight into the system by building type. Service availability and obligations are determined automatically — no Excel list to check by hand.

The building's data, use and wastewater system persist even when the resident changes. The history travels with it, and the next owner gets the right services from day one.

Building #B-04821
Karpalokuja 12, Lapua
UseDetached house
Wastewater systemSeptic tank
Shared collection3 members
Services (auto)Mixed · Bio · Cardboard
ResidentL. Mäkinen (2019→)
One customer
Customer #A-1042 — L. Mäkinen
Karpalokuja 12Permanent home
Mökkitie 4Holiday home
Business unit — Keskuskatu 7Leased
Contracts total1
Open invoices0 €
02 · One customer, many properties

One customer number, even with five properties.

The single-customer model reduces duplication and gives the agent a genuine overview at first glance. You don't pull up five separate cards and try to add them up — the full picture is already in front of you.

03 · Shared collections as roles

No separate customer cards for the same collection.

A role-managed model keeps the data consistent even when the collection changes. A member leaves — the shared collection's continuity holds, and billing doesn't get muddled.

  • The lead, members and payer as separate roles
  • Changes preserve the history — the audit trail is kept
  • Billing and services stay logically connected
04 · A broad integration layer

Property data, credit data, BI, Suomi.fi — ready.

Property information services, credit checks, BI reporting, Suomi.fi authentication — connected out of the box. Key back-end systems are embedded as J360° views, so the user doesn't hop between tabs.

Why J360° survives legal change

The Waste Act changes. The update is made once — for everyone.

The Waste Act changes. Waste regulations change. That's predictable, which is why J360° is built as a layered structure that allows further development without tearing up the foundation.

  • 01One update, for everyoneWhen the law changes, the update is made once — and it reaches all J360° customers at the same time. You don't do the same work alone.
  • 02A structure that takes additionsA new building type, a new waste fraction, a new service — can be added through parameterisation, not by tearing the logic open.
  • 03Developed with customersThe interpretation of a legal change is rarely clear-cut. We work each new requirement through with customers and implement it once, so it serves the whole customer base.

Let's show you how this works in your day-to-day.

Book 30 minutes. We'll show you exactly what the system does in your industry, with real screens — no pitch.

  • Live demo against your business
  • A ballpark cost in the meeting
  • Customer references on request
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